Director, People Operations

Department: People Operations

Employment Type: Full Time

Location: Los Angeles

Reporting To: Raul Jimenez-Gomez

Compensation: $140,000 - $160,000 / year

Description

ABOUT US

Fulwell Entertainment is a global entertainment company built from the merger of The SpringHill Company and Fulwell 73. We develop and produce premium content across television, film, digital, audio, and branded entertainment with one mission: to make things people love. Our work spans culture-defining series, groundbreaking documentaries, live events, and platform-shaping formats—all rooted in the belief that great storytelling earns attention, drives impact, and lives everywhere audiences do.

Recent projects include the Mind the Game with LeBron James and Steve Nash, The Kardashians (Hulu), Emmy-winning The Shop, Starting 5 (Netflix), Delta’s 100th Anniversary at The Sphere, The Lion King at the Hollywood Bowl (Disney), Plastic Surgery Rewind (E! and Peacock), Top Boy (Netflix), Hustle (Netflix), and the LA 2028 Olympics handover ceremony featuring Tom Cruise. Fulwell is the right place if you’re ready to work hard on ambitious, creatively driven projects and want to grow in an environment that’s adapting with the industry—not chasing it. This is a company for people who like to be in it—hands on, sleeves rolled, and all the way engaged.

CORE BEHAVIOURS

These guide the ways we work together, make decisions, and bring our mission to life:

Make Things That People Love (And We Love to Make): Everything we do - on and off screen - should express the pride we take in our work and the respect we have for ourselves, our partners, our audiences, and our clients.
Be Curious & Iterate: Push boundaries, challenge historic thinking, and incorporate approaches from different industries, geographies, and eras. Venture into your unknown to discover and develop better practices.
Collaborate with Accountability: Share your knowledge and resources generously. Celebrate successes and acknowledge failures as a team. Raise your hand when you're stuck or make a mistake.
Honor Our Differences: Welcome differences and honor the unique narrative of each person and community. Foster a company where cultures are celebrated and perspectives are broadened.

ABOUT THIS ROLE:

Fulwell Entertainment is seeking a Los Angeles based Director, People Operations to shape, strengthen, and scale our employee experience across the business.

This role plays a critical part in driving operational and cultural excellence by aligning People strategies with Fulwell’s creative and business objectives. The Director will partner closely with leaders across all departments to deliver scalable, thoughtful, and people-centered solutions that enhance efficiency, strengthen performance, and enrich the overall employee experience.

Acting as a trusted advisor, you’ll provide strategic guidance on organizational planning, talent development, employee relations, and engagement; balancing structure with agility to meet the evolving needs of a dynamic creative environment. You’ll also collaborate with People Operations leadership to streamline processes, ensure compliance, and deliver consistent, high-impact support across the employee lifecycle. A strong understanding of benefits strategy and administration is essential, as you’ll help optimize programs that support employee well-being, retention, and overall experience.

The ideal candidate is a strong communicator and empathetic leader who builds trust quickly, approaches challenges with curiosity, and drives impact through partnership and collaboration.

Key Responsibilities

Serve as a strategic advisor to leadership across all departments, providing guidance on organizational planning, talent development, employee relations, and engagement while balancing structure with agility in a dynamic creative environment.
Lead payroll, benefits, and compliance initiatives in partnership with the UK Payroll Manager, ensuring accuracy, timeliness, and adherence to regulatory requirements.
Drive optimization and strategic use of HiBob (our HRIS) and People systems, leveraging data and analytics to deliver insights, improve operational efficiency, and enhance the employee experience.
Collaborate closely with People Operations leadership to ensure consistent, aligned, and holistic People practices.
Identify, design, and implement process improvements that elevate operational excellence, efficiency, and employee development.
Lead and execute talent acquisition strategies to scale Fulwell’s NY and LA offices, working closely with hiring managers to attract and retain top talent.
Partner with People Operations leadership to design and drive compensation, retention, and manager development programs that support business goals and foster a high-performance culture.
Act as a bridge between LA and London teams, fostering a seamless, “always-on” model for People Operations across regions.
Serve as a trusted mentor and partner to managers and employees, providing guidance, influencing outcomes, and modeling best practices across the employee lifecycle.

Skills, Knowledge & Expertise

Bachelor’s degree or equivalent practical experience; advanced education or certification (PHR/SPHR, SHRM-CP/SCP) is a plus
Extensive, progressive experience as an HR Business Partner or HR Generalist with increasing scope and strategic impact
Proven success supporting dynamic, creative environments such as media, studio, agency, or production organizations
Demonstrated expertise across core HR disciplines, including employee relations, performance management, benefits, compliance, and talent development & acquisition
Strong technical fluency in HR systems, data analytics, and tools such as Excel; able to translate data insights into business recommendations
Exceptional written and verbal communication skills with the ability to influence and engage effectively across all levels of the organization
Strategic thinker with high conceptual and analytical problem-solving skills; able to connect business objectives to people strategies
Adept at anticipating needs, identifying challenges, and implementing proactive, scalable solutions
Highly organized with outstanding project management, prioritization, and execution skills in a fast-paced, deadline-driven environment
Collaborative and relationship-oriented, fostering trust and partnership across teams and functions
Operates with urgency, accountability, and sound judgment in balancing strategic priorities with hands-on delivery

Job Benefits

LIFE AT FULWELL ENTERTAINMENT

Fulwell Entertainment believes that each team member contributes significantly to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Please note all employees are "employees at will" for an indefinite period.

Fulwell Entertainment strongly believes that the more diverse our team is, the better our work will be. We are committed to equal-opportunity employment and celebrate inclusion in all circumstances. As an employee, you can expect:

A supportive, inclusive atmosphere and a team that values your contributions
An attractive and competitive compensation package
A generous and well-rounded benefits program featuring PTO, FREE parking, comprehensive medical benefits, retirement plans, 401k with company match, and much more

Additionally, while the employee may initially report to a specific supervisor or manager, they should understand that reporting structures and shift assignments may change based on the needs of the organization. Flexibility and adaptability are key to ensuring the continued success of our team.

Key Responsibilities

Skills, Knowledge & Expertise

Job Benefits

About Fulwell Entertainment